Privacy Policy

1. Introduction

Falo Dating ("we", "our", "us") operates the Falo mobile application ("App") and related services. We value your privacy. This Privacy Policy explains what personal data we collect, how we use it, with whom we share it, and the choices and rights you have.

This policy applies to information collected via the App, our website at https://falodating.com, and related services.

2. Summary of Key Points

We collect user-provided data (e.g., name, email, date of birth, gender, photos, videos, profile content).
We may collect sensitive or special categories of data only if you choose to provide them (e.g., sexual orientation, religious beliefs); you provide such information voluntarily.
We use facial images to verify identity and help prevent fake accounts; face data is not shared with third parties except as described below.
You can request access, correction, or deletion of your personal data; contact us at falodating@gmail.com.

3. Information We Collect

3.1. Information you provide

When you register and use the App, you may provide:

Account information: email address, phone number (if provided), username, password.
Profile data: name, gender, date of birth, location (city/country), sexual orientation, biography, interests.
User content: photos, videos, messages, profile answers, and other materials you upload or create in the App.
Verification data: profile photos and facial images that you submit for identity verification.
Support communications: content of emails, chats, or messages you send to our support team.

3.2. Device & Usage Data

We automatically collect certain technical information when you use the App, including:

Device identifiers (device ID, IMEI where permitted), mobile operating system and version, app version.
Log data: IP address, timestamps, crash reports, diagnostic data.
Usage data: pages/screens visited, features used, search and matching preferences, and interactions with other users.

3.3. Location Data

With your permission, we collect geolocation information to provide location-based matching and search features. You can control location permissions through your device settings.

3.4. Cookies and Similar Technologies

We and our partners may use cookies, local storage, and similar technologies to provide and improve the App, personalize content, and serve ads. You can manage cookies through your device/browser settings.

4. How We Use Your Information

We use personal data for the following purposes:

To provide, operate, and maintain the App and services.
To create and manage your account, verify identity, and prevent fraud (including using facial images for verification).
To match you with other users, display profiles, and enable messaging and interaction features.
To send transactional communications, service updates, safety notices, and marketing (where you consent or where permitted).
To analyze usage, improve product features, detect and fix bugs and errors.
To comply with legal obligations, enforce our Terms of Service, and protect our rights and users' safety.

5. Sharing and Disclosure of Data

We do not sell your personal data. We may share information in the following limited circumstances:

Service providers: Third-party vendors who perform services on our behalf (e.g., hosting, analytics, crash reporting, email delivery, payment processors, push notifications). These providers only have access to the data necessary to perform their functions and are contractually required to protect it.
Advertising partners: If you use features that display third-party ads, ad networks may collect data to deliver and measure ads. See "Cookies and Tracking" above.
Legal and safety: When required by law, subpoena, or government request, or to prevent imminent harm or fraud, we may disclose information to law enforcement or other third parties.
Business transfers: In connection with a merger, sale, restructuring, acquisition, or dissolution, user data may be transferred as an asset (we will notify users where required by law).

If you choose to connect or share data with other apps or social networks (e.g., Facebook login), that data will be shared according to your settings and the third party's policies.

6. Facial Images and Biometric-like Use

We collect facial images and related data only when you voluntarily provide them for identity verification or profile updates. We use this data to:

Verify that a user’s profile photo matches the person and help prevent fake accounts and catfishing.
Improve safety and trust on the platform.

We will not share data with third parties. Unless you explicitly consent or local law permits, we will not share raw facial images with unaffiliated third parties. We store facial data only as long as necessary for verification, safety purposes, or as otherwise required by law. You may request deletion of verification data. Please contact with us: falodating@gmail.com

7. Data Retention

We retain your personal data only for as long as necessary to provide the services, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we will delete it or anonymize it.

If you delete your account, we will remove your profile and account data within a reasonable timeframe, except where we must retain certain information to comply with legal obligations, prevent fraud, or enforce our Terms.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights including:

Access: request a copy of the personal data we hold about you.
Correction: request correction of inaccurate or incomplete data.
Deletion: request deletion of your personal data (subject to legal limits).
Objection/Restriction: object to or request restriction of certain processing.
Data portability: request transfer of your data to another service in a common format where applicable.
Withdraw consent: where processing is based on consent, you may withdraw it at any time.

To exercise your rights, please contact us at falodating@gmail.com. We may need to verify your identity before fulfilling requests.

10. Child Safety and Prohibited Content Policy

Falo is committed to protecting children and upholding the highest standards of user safety. The following rules are strictly enforced:

Falo is intended solely for users who are 18 years of age or older. We do not knowingly collect, solicit, or store information from minors.
Any content, behavior, or communication that involves or promotes child sexual abuse or exploitation (CSAE) is strictly forbidden on our platform.
We actively monitor reported content and behaviors. If we become aware of any material or activity that violates this policy, we will:
- Immediately remove the content
- Ban or suspend the user account
- Report the incident to appropriate authorities and child protection organizations
Falo complies with all applicable laws and regulations related to child safety and is committed to cooperating with law enforcement in the investigation and prosecution of CSAE-related offenses.